Shipping & Delivery Policy

Last Updated: December 2025

At SRS Natural, we are committed to delivering our 100% organic products from our facility in Bankura, West Bengal, to your doorstep in a timely and safe manner.

1. Order Processing Time

Processing Time: All orders are processed within 1-2 business days (Monday to Saturday).

Note: Orders are not shipped or delivered on Sundays or Public Holidays. If we are experiencing a high volume of orders during festival seasons, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

We ship across India using trusted courier partners. Delivery delays can occasionally occur due to weather or operational issues.

*Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email/SMS once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours, and you can track all related information showing on the My Account section:

4. Packaging & Safety

Since our Cow Dung Cakes are fragile, we take care in packaging.

Please ensure your shipping address is correct. SRS Natural is not responsible for orders shipped to an incorrectly provided address.

For any shipping-related queries, please contact our support team at info@srsnatural.com